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How it works

Four steps, and only one of them is yours.

You pick a slot. After that it is collection, cleaning and return — with a delivery day confirmed at the door.

Booking
About a minute
Collection
Doorstep, daily
Return
24–48 hrs typical

How it works

Four steps, and only one is yours

Tell us when to come and you're done. Collection, cleaning and return are ours — and you get a delivery day confirmed at the door, not guessed at afterwards.

  1. Book

    Tell us what needs cleaning and when to come.

    Message us on WhatsApp or call. Tell us what needs cleaning and when you would like it collected. It takes about a minute and you do not need to sort anything in advance.

  2. We collect

    Someone comes to your door and counts the bag with you.

    A pickup partner arrives in your chosen slot with a laundry bag, counts your items with you and tags them to your order before leaving.

  3. We clean

    Sorted by fabric, then washed, dried, pressed or dry cleaned.

    At our facility everything is sorted by fabric and colour, treated for stains where needed, cleaned using the right process for each item, then finished and inspected.

  4. We deliver

    It comes back folded or pressed, on the day we agreed.

    Your order is packed, checked against the original item count and returned to your address in the delivery slot you picked.

Before we arrive

Four things worth doing first.

None of them take a minute, and all four prevent the problems that make laundry go wrong.

Empty every pocket
Coins, cards, earphones, receipts. We set aside whatever we find, but pockets remain yours.
Flag anything delicate
Tell us about a garment that needs care and it is routed to the right process rather than a standard load.
Point out stains
Say what caused it if you know. Pre-treatment depends on the cause as much as on the fabric.
Separate the services
Keep dry cleaning and press-only items in a different bag so they are counted and billed correctly.

The handover

What happens after you close the door

No black box. This is the path your clothes take, in order, from your doorstep and back to it.

  1. 01

    Collected at the door

    Nothing leaves your hands except the bag. Someone comes to your address in the window you picked.

  2. 02

    Counted and tagged

    Your items are counted with you at handover and individually tagged to your order before they leave.

  3. 03

    Cleaned by fabric

    Clothes are sorted and cleaned according to fabric type, colour and the instructions on the care label.

  4. 04

    Quality check

    Every order is inspected before packing — finish, count and condition are all verified.

  5. 05

    Returned to the same door

    Your clean laundry is packed, protected and returned to you in the delivery slot you selected.

Items are counted with you at pickup and counted again before delivery. Anything we cannot clean safely comes back uncharged, with an explanation of why.

First, check we reach you.

Enter the six digits from your address and you'll get a straight answer, including when the answer is not yet.

Good to know

Booking and collection

Slots, rescheduling, who needs to be home, and what happens at the door.

How does laundry pickup work?
You tell us when to come, we collect your clothes from your doorstep, clean them at our facility and bring them back to the same address. You do not need to be home for the whole slot — just available when the pickup partner arrives.
How do I book a pickup?
Message us on WhatsApp or give us a call, tell us your address and a convenient slot, and we confirm the pickup. Booking takes about a minute.
What areas do you serve?
Our current coverage is listed on the Service Areas page, including the exact localities and pincodes. Enter your pincode in the availability checker to confirm in one step.
What pickup slots are available?
There are three windows a day: 8:00–11:00 AM, 12:00–3:00 PM and 5:00–8:00 PM. Pick whichever suits you when you book, and we will confirm it on WhatsApp before we set out.
Do I need to be at home for the pickup?
Someone needs to hand the clothes over and confirm the item count. If you cannot be there, a family member, flatmate or building security desk can hand over on your behalf as long as you tell us in advance.
Can I schedule a regular weekly pickup?
Yes. Tell us the day and slot that suits you and we will set up a recurring collection so you do not have to book each week.
Do I need to provide a bag?
No. The pickup partner brings a laundry bag. Your clothes are tagged to your order before they leave your doorstep.

Still not sure about something?

Ask about a specific garment, a stain, or a delivery window.

Pickup Laundryonline

Hi! I’d like to book a pickup.
Wash & Fold · Tomorrow evening?

Got it — we’ll collect tomorrow evening.

Anything I need to do?

Just leave the bag at the door. ₹79/kg, delivery free. 👍

Message

Pickup confirmed

Tomorrow evening · back in 24–48 hrs

Wash & Fold

₹79/kg

Book in under a minute

Send one message. That's the whole booking.

Pick what needs cleaning, tell us where and when, and we'll take it from there. No app to install, no account to create.

Tell us when suits you — we collect within your hours, not ours

  • Free pickup & delivery from ₹300
  • Back in 24–48 hrs
  • GST included
Book a Pickup