Our process
Eleven stages between your door and your wardrobe.
None of this is secret. If you are handing over a favourite shirt, you should know exactly what happens to it.
Stage by stage
Collection to delivery.
Each stage exists for a reason. Skipping one is how clothes come back shrunk, faded or short of an item.
- 01
Collection
Your order is collected from your doorstep and the item count is confirmed with you.
- 02
Garment tagging
Each item is tagged so it stays linked to your order through every stage.
- 03
Sorting
Items are separated by colour, fabric, soil level and cleaning method.
- 04
Pre-treatment
Stains and heavily soiled areas are treated individually before the main clean.
- 05
Washing / dry cleaning
Each batch runs the process its fabrics need — water or solvent based.
- 06
Drying
Tumble, flat or line dried depending on the garment, with filled items dried fully.
- 07
Ironing & finishing
Pressed or steam finished at a fabric-safe temperature and shaped by hand.
- 08
Folding
Folded or hung by garment type so everything is ready to put away.
- 09
Quality inspection
Finish, cleanliness and item count are checked against the original order.
- 10
Packaging
Packed to keep clean clothes protected in transit, with covers on dry-cleaned items.
- 11
Delivery
Returned to your doorstep in your chosen slot and handed over against the item count.
The facility
Where the work actually happens.
Photographs of the real place do more for trust than any description. Replace these with your own.
Standards
Checked on every order.
These are handling standards, not chemistry claims. We describe what we do, not what we cannot prove.
- Stain treatment
- Stains are treated based on what caused them and what the fabric can tolerate, before the main clean.
- Fabric-specific cleaning
- Wash temperature, cycle and process are chosen per item rather than applied to a whole load.
- Colour protection
- Whites, darks and colours are separated, and anything likely to bleed is tested first.
- Professional finishing
- Garments are pressed or steam finished at a heat their fabric can take, then shaped by hand.
- Quality inspection
- Every order is checked against its item count and inspected for finish before it is packed.
Sorted before anything is switched on
One wash cycle is how good clothes get ruined
Everything is separated by fabric, by colour, and by what the care label actually says. Silk never sees a machine meant for cotton, and anything likely to bleed is tested before it goes anywhere near the rest of your order.
- Cotton
- Washed at a temperature suited to the colour, then pressed while still holding a little moisture.
- Silk
- Dry cleaned rather than washed, spot treated by hand and finished at low heat.
- Wool
- Dry cleaned or gently processed and dried flat so the garment keeps its shape.
- Linen
- Washed gently to limit shrinkage and pressed damp to settle the natural creasing.
- Denim
- Washed inside out on a colour-safe cycle to slow fading at the seams and hem.
- Synthetics & activewear
- Washed cool without softener so the fabric keeps its stretch and performance finish.
Good to know
Handling and care
Separation, stains, damage, and what happens when something goes wrong.
How are clothes separated?
Will my white clothes stay white?
Can you remove all stains?
What happens if clothes are damaged?
What happens if a garment is missing?
What if I leave something in a pocket?
Still not sure about something?
Ask about a specific garment, a stain, or a delivery window.
Pickup LaundryonlineHi! I’d like to book a pickup.
Wash & Fold · Tomorrow evening?
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Just leave the bag at the door. ₹79/kg, delivery free. 👍
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Tomorrow evening · back in 24–48 hrs
Wash & Fold
₹79/kg
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Handled properly, every time.
Book a collection and see what a real process changes.
Tell us when suits you — we collect within your hours, not ours
- Free pickup & delivery from ₹300
- Back in 24–48 hrs
- GST included